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I went under settings and the new Gateway is selected as my home hotspot. I have deleted the Xfinity Stream App on both my devices and will try to reinstall them today to see if they will now recognize the new Gateway. It is my thought that somehow the app is still searching for my old modern and router. 0. 0.I've seen similar with roku TCL and Hisence with sling and hulu apps from time to time. A few things can happen. 1st one is there seems to be a memory leak on TCL and Hisense TV's, so they exhaust memory eventually. They might even reboot on their own. From Settings, reboot the TV then launch your app. See if it helps.1. Delete Xfinity beta app. 2. Unplug power supply from Roku stick for a few minutes. 3. Plug it back in and redownload the app. 4. Complete authorization process with link code to your phone or computer. Please let me know if this made any difference, and we will be standing by.To resolve the issue, try the following steps: Check your network connection: Ensure that your Roku device is connected to the internet and has a stable network connection. Restart your Roku device: Power off your Roku device and turn it back on again. This may help clear any temporary issues.The app opens and then takes me to main screen but then closes and goes back to Roku Home Screen. Deleted and reinstalled twice. Still same issue. Skip to main content. Home. Welcome. Getting Started. Sign in. Xfinity Stream App. Xfinity Community Forum. Xfinity Apps. Xfinity Stream App. Xfinity app on Roku ...I went through the above steps. It did not work. Then, I remembered that I did not turn off the TV after clearing the Xfinity app data and cache. Cleared them again, and THEN TURNED OFF the TV. Powered ON, opened Xfinity app. Re-authorized and waited. When the disclaimer statement appeared, I knew I had success again.@denroh if you are still having issues with your Xfinity Stream app on your Roku I would first recommend your model is listed as one of the supported devices that we know work with the Stream app and the Roku platform here. https://comca.st/3SmRmKZIt will bring you to the chat AI assist. In the chat window, type port forward. The AI will respond the a number of prompts, select network. Then another list of prompts will load, select open advanced options. Finally, the last set of prompts will appear, where here you can select port forwarding."If either of these steps fail, we recommend restarting the equipment. When troubleshooting an issue with your Xfinity X1 TV Box, you may be directed to restart the device or you may resolve it online with a system refresh. The easiest way to restart your TV Box is to say “Restart TV Box” into your Xfinity Voice Remote.Jan 26, 2024 · 4 months ago. @user_f693bd Upon checking our records, we see this is a known issue affecting the Xfinity Streaming App on Samsung TV's. Our support team is aware of the problem, and we are actively working on a solution. I assure you that we have the best team working on this. We appreciate your continued patience and understanding.Sep 10, 2023 · This is a known issue, though we've had a team working on it for the last couple of days, and some customers are reporting resolution. Are you still experiencing …3 years ago. My older Samsung TV can scroll through the tv input list, but can't select "ok" and the input list stayed on the screen. What I found worked was waiting until the tv actually switched the input, then hit the volume up or down. That gets you out of the input menu. You're welcome :)Xfinity customers also get: • 24/7 real-time support anytime you need it. • Tools to help you seamlessly activate your equipment and test your internet speed. • Xfinity Rewards. Enjoy special perks, unique experiences, and product benefits just for being a customer. Customers who rent our equipment get even more: • Everything you need ...Cloudpath authorization errors deal with logging you into your subscription to channels that uses the Cloudpath service for their subscription management, such as the NBC/Universal family of channels. One thing that some have reported fixes this is going into the channel on your Roku, logging/signing out, then logging/signing back in again.Internet is working fine. But Xfinity Stream on my LG TV, Fire TV, and iOS apps no longer work. The TV apps say I don't have any channels. Along with that, anything that signs in with Xfinity doesn't work any longer including HBO Max and Showtime Anytime. My account is current and nothing has changed on the account. Things just stopped working ...I've been using the Xfinity stream app on my newer Roku Ultra with no problems since I got it. All of a sudden it's not working today. I'm getting…Activate the Xfinity Stream App on Roku. Open the app from the Xfinity Channel in the Roku Channel Store and choose Sign In. Note: You can find the Channel Store on the home screen of any Roku device by going to the “Streaming Channels” section in the left menu. You’ll see the Activation Code screen on your Roku or Roku-connected device.Reinstall the app with the latest version. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call …I didn't do anything else other than just click on the Roku Xfinity Stream app on all 3 TV's now work and the mobile app on phone and tablet work now. It's almost as if my account was locked out, and by signing into this site to make this post, that in a way unlocked my account and now the streaming is working on all the devices now.Infinity Stream application stopped working (TVAPP-00116 & TVAPP-00244) We've been using this without issues for quite some time on Roku devices, Ipads & phones, but recently it stopped working on all of them. All other Comcast services (TV, internet & other streaming apps) are working fine. We gave it a couple days but still not working.We have noticed that uninstalling and reinstalling the Xfintiy beta can clear up many issues including the error 500. If that does not work, it may be an issue with your connection and not the application itself. Try powering off your Modem/Gateway and removing the coaxial cable from it for about 3 to 5 minutes.In recent years, more and more people are choosing to cut the cord and ditch traditional cable TV in favor of streaming services. One popular device that has gained widespread reco...Turn the TV on, and press and hold the 'Xfinity' and 'Mute' buttons on the remote together for 5 seconds (or until the remote light at the top changes from red to green). Enter the first 5-digit code listed for the TV manufacturer. As the code is entered, the remote light will blink on each digit.The following boxes are not compatible with Paramount +. To access Paramount+ programming, you'll need: Xfinity Internet service (any level). A subscription to Paramount+. We should note, that although you may have "newer" equipment from Xfinity, it still may not be 100% compatible for Paramount+ services.Sep 30, 2020 · We see LOTS of complaints here about the the app Xfinity supplied for Roku. When problems are confined to one channel app, there is a chance the channel installation has been corrupted and it needs to be replaced with a fresh install.Welcome to Xfinity On Campus. Enjoy all your favorite channels included with your on-campus housing. Get TV on your terms, from premium shows to nonstop live sports. ... Do Not Sell My Personal Information (opens in new window) Site Map; Restrictions apply. Not available in all areas. ... Standard data charges apply to app download and usage ...Same problem here in Salem, Oregon. Roku Ultra 4670RW running software version 12.5.0 Build 4178-46, Xfinity Stream version 6.14 build 0. Roku Ultra 4800X running software version 12.5.0 Build 4178-C2, Xfinity Stream 6.14 build 0.Turn off the router and unplug the power cable. Then plug the power cable back in. As another potential solution, Power Cycle the Roku Device by using the Remote to turn it off. Then, unplug the power cord from the wall socket and wait for from three to five minutes. Now, plug the power cable back into the wall socket.Hey there, @grock88, thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app! We would be happy to help with troubleshooting your Roku. Have you tried any troubleshooting steps mentioned on the thread such as a restart or logging out of your account and then back in to see if that helps with your connection?so far these are the steps I have tried: -unplugged tv and wait 1 minute to plug back in. -sign out of the xfinity stream beta app and sign back in. -remove and reinstall beta app (3 times) -update the beta app. -reset roku tv back to factory setting and reinstall everything again. Nothing I did fixed anything.My internet connection is working fine. However, when I log into the Xfinity App, I do not see my Gateway, nor any Devices. This is a huge issue since the Xfi website has been decommissioned, and even logging into my router's admin portal via 10.0.0.1 does not allow me to change any settings - all of this functionality has been moved to the Xfinity app - the same app that is not displaying my ...General troubleshooting steps for all Xfinity services. Ensure the device connections are "finger tight," including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ...App Does Not Work. The Xfinity Home app stopped working fir me about a month ago, customer service told me they were moving it to the "Purple" Xfinity app. Okay, fine. Well now, the "purple" app no longer works. I have cleared the cache, uninstalled and reinstalled. It just goes to the sign in page and just "spins" never connecting.According to the following web page 016 is a Wi-Fi signal strength issue. Maybe a neighbor set up a new device that's interfering or your router automatically changed to a different channel.Re: ROKU XFINITY STREAM APP DOESN'T WORK - ERROR TVAPP-00101. Roku's response sounds correct to me. Ie: it's Xfinity's app, using whatever method they use, to complain that you're not on Xfinity's network. I don't see how anyone but Xfinity can control that. Searching around, I see Xfinity users getting this message on various devices.Four of the Firesticks continue to work with the Xfinity app, if I ignore the message to update. However, three of them will not work at all after the update message. On those three, I deleted the app, and using Dowloader I downloaded the latest version of the Xfinity app for Firestick 4k, and installed it.After the freeze, the audio will be severely out of sync with the video. The only way to resolve the desync is to back out of the stream to the Xfinity app main screen or guide, and re-enter the stream. Usually, the stream will just desync again at the next commercial break. It doesn't happen every commercial break, but I would estimate that it ...Re: Xfinity Stream crashing on startup with 11/1/23 update. My Roku TV, a TCL 43S435 was updated today, November 1, 2023, and now my Xfinity Stream app crashes every time I try to start it up. It keeps sending it back to the home screen. That's how I watch TV, and so now I can't watch anything.If not, post your question and get answers from Comcast employees and/or customers like you. Or, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.Create a different player app for us Plex users that want a all in one device that can play all tv and movie services. This Plex app is garbage that you guys have on here. I mean TV's, Phones, Computers, Tablets, Roku, Firestick, Nvidia Shield, Chromecast all have apps that play Plex and let us access our own media.The Steam app is working on iPhone and iPad but not Samsung or ROKU but not on every channel. The only reason I'm using streaming is because I was sent a third defective box last week. Im probably going to cancel after this and go back to Hulu even with the price increase.I logout, remove channel, reinstall channel and login fresh with my Comcast Xfinity credentials, still does not work...but works fine on my phone. ESPN app. Here is the solution: When authenticating via ESPN.com\activate, your Roku gives you a code to enter, then my Xfinity credentials always automatically authenticated from my phone. Even ...After the freeze, the audio will be severely out of sync with the video. The only way to resolve the desync is to back out of the stream to the Xfinity app main screen or guide, and re-enter the stream. Usually, the stream will just desync again at the next commercial break. It doesn't happen every commercial break, but I would estimate that it ...My internet had gone down Friday nite Sept 10 I tried watching TV Saturday morning in the kitchen internet was up and working then I got this ERROR Message TVAPP-00231 Gave up..On Sunday Sept 12 I was able to watch TV from my office (have the ROKU stick). Here we are MONDAY morning Sept 13 and now I can't watch TV in any of the rooms.There has been a recent change that may be affecting your device as the Xfinity Stream app will no longer be updated on 2017 Roku devices. These Roku devices are no longer compatible with the Xfinity Stream app because these models can longer support new web browsers. Roku LT: Tyler 2700X. Roku 1, Roku SE: Tyler 2710X. Roku 2: Tyler 2720XPremium Member. 2023-Nov-2 3:00 am. [Apps] Xfinity Stream App on Roku broken ~ FIXED! Apparently there was an update earlier today (early Wednesday evening in my case) that broke the Xfinity ...I didn't do anything else other than just click on the Roku Xfinity Stream app on all 3 TV's now work and the mobile app on phone and tablet work now. It's almost as if my account was locked out, and by signing into this site to make this post, that in a way unlocked my account and now the streaming is working on all the devices now.Brand new gateway, can't connect to wifi. I tried to activate my new gateway with the xFi app, but it failed at the end and connected me to a chat agent. They tried to activate it remotely but were unable to, and said they would connect me to a specialist. The chat session ended and I never heard back... at this point, WiFi did NOT work but ...Solution code. Make sure you're on your home network, then exit the app and restart it. If you have two or more Xfinity accounts, you may need to link them in order to manage both accounts under one Xfinity ID . Visit How to link, unlink, and switch between Xfinity accounts for more information. If the issue persists, contact us.My xfinity streaming app on Roku is not working . Question • Updated.Ensure you are logged in. Click the "Direct Messaging" icon or https://comca.st/3rvDV0n. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list.Our modem was replaced recently, but it seems like the streaming app servers are having some kind of outage. I can't confirm directly with Comcast, however. Edit: All our TV's are Roku's as well, and even with different accounts. We verified everything else connected to the modem/router are working and followed standard troubleshooting steps.(1) Remove the Xfinity streaming app from your Roku device. (2) Disconnect your router from your cable modem. Have Xfininity send a signal to the modem with an update which will cause your modem to reboot. You can also do this through their automated support via the My Account app for Xfinity.All of a sudden the Cable Box "app" located 1st app to the right of HOME has stopped working. Clicking on it does not bring up my cable (Xfinity X1). It worked fine for the last 6 months on my Sharp ROKU TV and just stopped working. Clicking on the app does nothing. I had Xfinity recycle everything but it didn't fix the problem.First, make sure that your Roku is connected to the Internet and that your Xfinity account is active. Then, try restarting your Roku device. If that doesn't work, try uninstalling and reinstalling the Xfinity Stream app on your Roku. If none of these solutions work, it's possible that there's an issue with the Xfinity servers or with your ...367 Messages. 1 year ago. @user_cd6f25 Hello, thank you for reaching out to us through our Xfinity Forums Community, and thank you for your patience while awaiting our response. I understand that you're having issues with local channels not working through Xfinity Stream. Our team would love to help.Some of the main reasons why your app is not working include outdated software, no internet connection, a corrupted download program, database issues, or even internet outages. Also, you may find the Xfinity Stream app is not operational on specific platforms like iOS, Android, Samsung TV, Roku devices, Firestick, Chromebook, or Apple TV.We appreciate you for your time spent in reaching out to XFINITY for help with the XFINITY Stream app not working on the Roku device. I use the app all the time for my streaming entertainment, so I understand the inconvenience that this can cause. I am sorry to learn about this experience. Thank you also for your patience with us. We can help....